Privacy Policy

01 Our Commitment

At Women’s Coaching Lab (“we,” “our,” or “us”), your privacy is respected as intentionally as your training. We are committed to protecting your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), applicable Ontario laws, and Canada’s Anti-Spam Legislation (CASL).

02 Information We Collect

We collect only the information necessary to provide safe, professional coaching services, including:

Name and contact details
Date of birth and emergency contact
Health history, injuries, and fitness disclosures
Payment and billing information
Website usage data (cookies and analytics)

Health information is collected solely to ensure safe program design and service delivery.

03 How Your Information Is Used

Your information is used to:

Deliver personal training and coaching services
Assess health readiness and client safety
Process payments and manage scheduling
Communicate service updates
Send marketing communications in compliance with CASL (with your consent)
Fulfill legal, insurance, and regulatory obligations

We do not sell or rent personal information.

04 Consent & Communications

By providing your information, you consent to its collection and use as outlined here.

Marketing emails are sent only with express or implied consent under CASL. You may unsubscribe at any time using the link in our communications.

You may withdraw consent for non-essential uses at any time, subject to legal or contractual limitations

05 Safeguards & Storage

We maintain appropriate administrative, technical, and physical safeguards to protect your information, including secure digital systems, restricted access, and encrypted payment processing.

Some trusted third-party providers (such as payment processors or scheduling software) may store data outside Canada. In such cases, information may be subject to the laws of that jurisdiction.

06 Retention

Personal information is retained only as long as necessary to provide services and meet legal, insurance, or regulatory requirements, after which it is securely destroyed or anonymized.

07 Access & Accuracy

You have the right to request access to your personal information and to request corrections where appropriate. Requests may be made in writing using the contact information below.

womenscoachinglab@gmail.com

08 Updates

This policy may be updated periodically. The most current version will always be available on our website.

Your Privacy Matters

We believe coaching requires trust. Your information is never sold or shared beyond what is necessary to provide safe, professional services.

Questions About Your Privacy?

If you have any questions regarding your data or privacy rights, contact us anytime. We're here to help.